This all started with a puddle on the floor. My husband and I made a claim with the company that we have a homeowners policy with. We got three letters in the mail from our insurance company. In a previous blog, I went over what one of the letters said. Here is what the second letter was all about. This blog is a continuation of the steps involved in making a claim to my homeowners insurance company. It all started with a puddle on the floor. Water had somehow seeped in through the wall during a hard rain. My husband … Continue reading →

This all started with a puddle on the floor. Since then, my husband and I have been going through the claims process with our homeowners insurance company. Overall, things are going much easier than I ever expected they would. Here is the next step in the process. Today, we received three, separate, envelopes in the mail from the insurance company that we have our homeowners policy through. Oddly enough, the mail arrived as the claims adjuster was at our home, doing his job. I’ll go over that portion of the claims process in another blog. For now, I wanted to … Continue reading →

This all started with a puddle on the floor. It was in the corner of a room, and not under a window. My best guess was that the water came in through the wall while it was raining really hard outside. Our next step, as we work through the claims process, is for the claims adjuster to come over and take a look at things. If you haven’t been following my blogging about the puddle on the floor, allow me to quickly catch you up. First, I noticed a puddle on the floor in the corner of a bedroom that … Continue reading →

This all started with a puddle on the floor. It seemed that the puddle was caused by rain that had seeped through the wall. We called our homeowners insurance company, and made a claim. The insurer arranged to have a repairman come to our home. Here is how that went. The next step in our claim was to have a local repairman come over to our home, to take a look at the wall where the water came in. Oddly enough, we have not had any more water seep through the wall since we made an insurance claim about it, … Continue reading →

Yesterday, I noticed that there was a puddle on the floor. Upon further investigation, it seemed that the puddle was caused by rain that had apparently seeped in through the wall. My husband spoke with the company that we have homeowners insurance with. Here is what happened next. When my husband spoke with our insurance company yesterday, they asked some general questions about the puddle on the floor. The insurer said that they would be sending a claims adjuster to our home to assess the damage. Today, that claims adjuster called us, to arrange a time to come over and … Continue reading →

How satisfied are you with how your auto insurance company handled your last claim? Often, people send off a claim, hope for the best, and expect the worst. Allstate is doing something different with the claims their customers send in. Allstate is offering a “Claims Satisfaction Guarantee.” A survey that was done by YouGov BrandIndex was released in July of 2011. This survey revealed which insurance companies were perceived as being the best ones by American consumers. A top ten list was put together, based on the responses that people gave to one question. “If you’ve heard anything about the … Continue reading →

About a month ago, a truck accidentally leaked a “tar-like” substance across the Pennsylvania turnpike. As a result, many vehicles were damaged. This has resulted in about 900 claims. The insurer for the company truck says the $1 million policy won’t cover all the claims. Now what? In late November of 2011, a truck owned by Marino Transportation Services was driving on the Pennsylvania turnpike. Shortly after arriving on the turnpike, the truck started leaking. The substance that leaked from the truck was described as a warm, sticky, and “tar-like” chemical. The driver didn’t immediately realize that his truck was … Continue reading →

A woman in Michigan falls while putting items into her car, and becomes injured. Michigan has no-fault auto insurance, so the woman was paid for her injuries. Her insurer appealed that case. The Michigan Supreme Court has decided that she shouldn’t have been paid for her injuries after all, due to the way the judges understand the definitions of specific words in the policy. It started with a fall. Mona Lisa Frazier was in the parking lot of her condominium, and on her way to work. Before leaving, she put some items into her truck. She slipped while closing the … Continue reading →

A man in Texas has been accused of intentionally driving his expensive sports car into three feet of salt water. It is claimed that he chose to do this so he could collect on a $2.2 million insurance policy. The man says that it was an accident. Doing something like that on purpose could be considered insurance fraud. In 2009, an man named Andy House, who is an auto dealer in Texas, owned a really expensive sports car. The car was a Bugatti Veryron EB. It is one of the most expensive types of sports cars in the entire world, … Continue reading →

Drivers in Pennsylvania encountered something unexpected on the road. An unidentified tar-like chemical spilled from a tanker truck, and damaged several vehicles. Affected drivers are being directed to send their claims to the insurer of the tanker truck, instead of to their own auto insurance company. In Pennsylvania, a truck from Marino Transportation Services, (which is located in Stevensville, Maryland), was driving on the Pennsylvania turnpike. Shortly after getting on the turnpike, the truck started leaking. A warm, sticky, substance, was falling out of the truck and onto the road for about forty miles before the driver realized what was … Continue reading →