Our family does a lot more driving in the summer than flying (we travel more by plane during the winter months). However, judging by the huge amount of bad press the airline industry has been getting over the past few months you have to wonder how many travelers willingly opt to drive (or just stay home) rather than endure the headaches that come with flying.
Given that my family lives in Hawaii, flying is a necessity in order for us to see each other. That said I have compiled a list of some tips that have served us well as we crisscross the nation for family reunions. Hopefully, they will offer some aid to you as the busy summer travel season winds down.
BOOKING A PLANE TICKET
The best time to book a flight over the phone is Saturday night. Airlines usually lower rates on Friday then competing carriers will try to beat those prices, which is why Saturday is the best time.
The best time to book a flight online is after midnight on Sunday. It typically takes two to four hours for new prices to filter down to the computer reservation systems so by waiting until Sunday you are guaranteed the new prices will be posted.
If you are making multiple connections it’s wiser to book via the phone than online so an agent can do the legwork for you. A really sharp agent can help you with your flight itinerary and find you a great price as well.
And remember, not all travel websites offer the same fares. Web prices constantly fluctuate and each website has its own inventory and relationships with airlines, so it’s a good idea to visit multiple sites, including the airlines’ sites since some airlines reserve the best prices for their own sites.
CHECKING BAGS
So you got your ticket… what about your bags? Should you opt to check them in at the counter or use the curbside service?
I don’t know of any study that proves one is better than the other. Frankly, I think that both methods are risky. However, it is useful to know that skycaps use the same coding system as the agents at the counter. If you are that concerned about how your bags are handled you can visit the Department of Transportation’s website. They have a listing of which airlines frequently mishandle baggage. (F.Y.I. In 2006, Delta airlines’ affiliate Atlantic Southeast was No. 1 at losing luggage.)
GETTING BUMPED
First, if you’re involuntarily bumped and the airline can’t get you to your destination within an hour of your original arrival time, federal law requires you be paid $200 to $400 depending on the length of your flight.
Second, don’t settle for a voucher. Insist on a check because vouchers come with restrictions and can be difficult to redeem.
Third, in regards to getting rebooked after you are bumped, ditch the long line at the airport and call the airline immediately. When rebooking at the counter, the agents use a computer program that gives priority to frequent fliers and to those who paid more for their ticket. When you call the airline directly you can avoid this program and have a better chance of getting a seat.