In my previous blog: “Repair or Replace Part 1—Televisions,” I detailed points to consider when deciding whether or not to throw out large electronics like televisions. This blog will provide tips to consider if you experience the similar situations with other household electronics.
COMPUTERS
Electronic technicians will tell you (as with televisions) the same general rule of thumb applies: Toss any computer when the repair costs more than half the price of a new one. It only takes turning on the TV (to see the countless number of commercials) or opening a paper (and seeing the countless number of sale ads) to realize that you can get a new desktop system, including a monitor and printer for less than $600. You can even find laptops for less than $1000. Computer service technicians tell me that if the item is more than three years old, you definitely want to replace it. The computer market is about as fluid as it gets—there is a constant introduction of new computers with the latest features, which causes prices to drop. If your computer dies after three years it may make more sense just to buy a new one.
However, if you’re set on repairing your computer you’ll want to go through the PC maker. All major PC manufacturers offer what is called an out-of-warranty service. You simply call their 800 number, they’ll diagnose the problem and then walk you through the repair steps (I have done this before and while it helps with minor problems I wouldn’t suggest doing it for larger, more complex problems). Also, keep in mind; this option takes a lot of time. Another option is to call places like “Geek Squad” and they can make a house call, but if price is a factor, I would suggest finding out what fees are involved before committing.
iPods
Electronic technicians say that the two main problems they see with iPods are batteries and cracked LCD screens.
Most companies offer customers one-year warranties. After that, you can add on to the warranty (for an additional fee) at electronic stores like Best Buy. Repairing a battery will generally run about $75, while a cracked LCD screen can cost about $150. As for deciding when to repair or replace an iPod, the basic rule is that when there is one thing wrong with the iPod it makes sense to have it repaired. If you have multiple problems, the cost to repair may be more than purchasing a new one. Remember a brand new iPod nano, with the best features, starts at about $200, so your repair would have to be at least a third cheaper than the cost of a new one.
CELL PHONES
Typically, the main problem is the battery. A new battery costs around $25. Most manufacturers give you a one-year warranty on the battery. But a repair may mean that you’ll be without your phone for a few days. As for the actual phone, unless you bought the equipment plan with the phone, you’re on your own. So when trouble hits do you repair or replace? Cell phone technicians say: replace. They also say to strongly consider an equipment protection plan so if you lose or break your phone you’re covered.