One of the most interesting insurance positions I held was in a Multi-Company Insurance Agency with a specialty in providing insurance coverage for used car dealerships. I worked in the personal lines where we made sure everyone–including the dealers employees were insured. But, my primary job was to manage all of the agencies claims. I was the liaison between our policyholders–clientele and the claims adjusters for the insurance companies we placed our customers with. Recently a Families.com forum member Asked me about a claims situation with her auto insurance. Unfortunately, the story is one I have heard way too many … Continue reading →