Earlier I reported that official technical support will be ending for those who use Windows 98, Windows 98 SE, or Windows ME. According to Microsoft, these aging operating systems may expose users to security risks. Customers are encouraged to upgrade to a newer, more secure operating system. In light of this announcement, I’ve received questions from readers about Microsoft’s product support policies. Since the policies can be rather lengthy to discuss and difficult to understand, I want to only answer a few of the frequently asked questions. You always can check out the Microsoft Support Lifecycle Web site to find … Continue reading →