Words like aggression, persistence, pushy, eager, and follow up can be ones that are tainted by perspective. What one person sees as good follow-up with a customer or prospect, another might see as being too pushy. Where do you draw the line? How do you know if your efforts and behavior are coming across as they are intended? And, how can you adjust to work with a variety of different individuals? To further compound the challenge—different industries, regions, and demographics will all have a different cultural perspective on what is appropriate when it comes to communications and contacts. In hard … Continue reading →