Kori recently wrote a blog about belonging to professional associations. Part of the job of some of those associations is to set a standard for the professionals in it. These exist in mystery shopping as well. The two biggest are Mystery Shopping Providers Association (MSPA) certification, and certification and membership in the National Center for Professional Mystery Shoppers & Merchandisers (NCPMS). NCPMS is a shoppers’ organization, in contrast to MSPA, which is the shopping companies’ association. They offer a lot of virtual training and online certification. For $128, they’ll give you training that can reasonably be completed in a month, … Continue reading →