Collaborating on Deadlines
We often think of deadlines as something that is mandatorily set by someone else that we have to adhere to. It can be a means of control and structure and it may be that we are the ones setting a deadline and expecting everyone else to fall in line. One of the ways we can provide better customer service is to be willing to work WITH our customers and/or clients and agree on deadlines together in a collaborative fashion instead of having one party setting them for the other to follow. I know that many deadlines are non-negotiable. I definitely … Continue reading