We cannot always be chipper, eager and happy home business owners. In fact, I do not think it is possible to start a business and never get frustrated or discouraged. We try so hard to give good customer service and say and do the right things that we can put incredible pressure on ourselves to be happy all the time. Baloney! Sometimes we just need to have a good cry—we just need to try to do it when the clients and customers are not standing by. A couple years ago, when I was still working in nonprofit management, I remember … Continue reading →