What Are Your Customer’s Expectations?
We often talk here in the Home Business blog about what our expectations are for ourselves and our businesses, and we also chat a little about customer service—but one thing that comes into play in our businesses is that our prospects, clients and customers have expectations of what they will receive from our business and how well we meet those expectations will influence our success. The tough thing is that we might not even know or understand what those expectations are! Think of your own experiences as a customer or purchaser—when you go to a restaurant, you may be expecting … Continue reading