Tough Customer? Can You at Least be Amicable?

There can be no denying that some people are just awful to deal with. Whether it is due to chemistry between the person and ourselves, or they are just a particularly difficult person—most of us will eventually have that “customer from hell” who makes us crazy. They may set off every trigger we have and even though you may be trying to stay calm and decent, it can be tough! One of the things I have learned is that if I can at least focus on being amicable—I can generally work with just about anyone. Amicable means to be friendly, … Continue reading

How Friendly do You Have to Be With Ex?

One of the questions that comes up again and again with divorced and separated parents, or with those who share custody or co-parent a child or children is how friendly do you actually have to be? Well, like most issues in human relations–it all depends… I think that as years pass, many of us find it easier to be more “friendly” with an ex. I was talking with a woman recently whose child was grown–nearly thirty–and recently got married. She shared that since her child was an adult and had been for years, she hadn’t had to interact with her … Continue reading