How Would You Rate Your Last Hotel Stay?

Was your last stay at a hotel a nightmare? Did you have to deal with bed bugs, noisy neighbors or poor service? If you did, you aren’t alone. According to a new survey completed by 53,000 people who stayed at a hotel in the last year, their experiences were nothing to brag about. Guests didn’t hold back when it came to filling out the annual J.D. Power and Associates North America Hotel Satisfaction Survey, which found that overall guest satisfaction, which covers everything from reservations to check in, room quality, fees, food and prices, was down in all segments except … Continue reading

Hotel Woes and Pros

HOTEL WOES I’m not sure who to feel more sorry for in this next situation—-the hotel employees or the hotel guests. If you watched the news last night you might have seen the report about 40 traveling salespeople who were given the boot from a Minnesota motel for what managers there call, “very, very rude behavior.” Apparently, the three-dozen or so salespeople (reportedly all in their 20s) who were staying at the AmericInn Lodge & Suites in Moorhead left behind more than just their unwanted behavior. According to motel managers, complaints about the unruly guests started pouring in less than … Continue reading

Top 10 Hotel Safety Tips

Welcome to August. I know–we are almost a week into the month, but better late than never, right? If August is the month that you planned to take your big summer vacation then congratulations—you made it. As a child my favorite part of going on vacation was getting to stay at a hotel… and, why not? The hotel had a pool, an elevator, a restaurant, and if we were lucky our room would be on one of the top floors with allowed us great views of the city below. Of course, back then I didn’t consider that there could be … Continue reading

Travel Tips–Hotel’s Unwanted Guests

I recently went online to research hotels for an upcoming trip to Chicago. I found a hotel in a great location with a price that seemed too good to be true. So before I booked my reservation I visited some websites that provided user reviews of that particular hotel. I was shocked to read that many guests had experienced bug problems in their hotel rooms. While I understand that a report about one hotel does not mean the issue wasn’t isolated to one room, or that hotel management hasn’t since exterminated, but it still raised concerns for me. Frankly, it … Continue reading