Is it Me? Or is Someone Else Being Difficult?
We talk a great deal here in the Home Business Blog about how to cope with challenging customers, negative attitudes, and special requests, but sometimes it really is not the OTHER person who is being difficult—sometimes, the communication breakdown or attitude adjustment is our own entire problem… I have a couple very close friends who I know I can count on to call me on my “stuff” when I act crabby or inappropriate. My kids can sometimes be gifts in this department too. I do not know all the ins and outs of human nature, and I certainly do not … Continue reading