Do you do much of your work or the daily operations of your home business on the telephone? Chances are, in this modern world of technology–you are interacting with clients, customers or vendors on the phone throughout the day. How long has it been since you gave yourself a little evaluation and looked over your phone communication skills? Do you know how well you are coming across with people over the telephone? The key to having a good telephone personality is to come across as friendly and professional. Of course, it will depend on the type of work you are … Continue reading →