Airport delays can be a costly inconvenience. I once shelled out more than $250 to pay for meals, ground transportation, clothing and a hotel room during an 18-hour delay that eventually turned into a cancelled flight. Of course, that paled in comparison to the emotional and physical price I paid when the cancellation caused me to miss my beloved grandmother’s wake. Thanks, American Airlines. My sad story is just one of thousands that are logged each year with the promise from airline execs that they will work to improve on-time reliability. According to a recent report from the Department of … Continue reading →