Problem Customers or a Problem with Your Service Delivery?
Complaining about customers and clients seems to go with the business territory. We can’t figure out why they don’t fill out their order forms correctly, meet deadlines, or contact us during our business hours. BUT, is it always the other person’s fault? If you are finding that routine problems keep popping up, it might mean you need to take a look at how you are doing business. The easiest thing is to blame someone else, why can’t they just do things right? However, if people are complaining about your web site, or are unable to figure out how to place … Continue reading