Free Tech Support and Troubleshooting

Posted on March 27, 2008 by Mary Ann Romans

Is your high tech computerized dryer spitting out the clothes? Did your iPod go iKaplunk? Are your VHS and DVD player refusing to work nicely together? Before you go out and upgrade your appliance or gadget or spring for expensive technical support, why not visit this free and extensive website that offer technical support, instructions, manuals and troubleshooting for whatever ails you and your technology. FixYa (http://www.fixya.com) has a bunch of experts just waiting to help you fix your problem. With a $6 million budget, the site is filled with great stuff. FixYa consists of a community of users who … Continue reading →

Tips to get better Customer/Tech Support

Posted on May 11, 2006 by Scott Dimeler

One of the most frustrating things can be calling a company for customer or technical support and getting unsatisfactory service. I’ve had this happen and I’m sure most of us can tell horror stories from our past. I also have a slightly more unique experience with this topic and that is working on the other end of the phone. While in college one of the jobs I had was customer support and then tech support for one of the top three cell phone companies. There are many things that can frustrate us when we are calling for help. Long hold … Continue reading →