Do You Offer a Free Trial Period?
We have talked a little bit about guarantees here in the Home Business blog and how they can help with sales and customer service, but some businesses find that offering a trial period in which the customer can “try out” the product or service to see if they are satisfied to be an advantage. With a trial period, the customer gets the product in their home, or experiences the service, and then can return it for a refund if not completely satisfied. This can be a way to boost sales and improve customer service, but it takes management and some … Continue reading