I have begun working with an organization in Barcelona, Spain for a future project and I was struck by the fact that everyone in the paperwork I have received is listed with a Mr., Mrs., or Ms., preceding their names. I know that when I first started out in the work world nearly three decades ago—it was quite common to address people with a prefix, but we have become increasingly casual—at least in the fields that I work in. What is the role of using those prefixes nowadays and what do we small home business owners need to know?
I probably do not use the prefixes when addressing people as often as I could or should. I am trying to train myself to be more culturally aware as I learn to do more and more business internationally. There are countries and cultures where it is still expected and to not use those Mr.’s and Mrs.’ is considered rude and unprofessional. But, what about here in the United States?
I think that it is still a good bet in correspondence to people we do not know, but when I make a phone call I generally ask for the person by both their first and last names. Unless I’m working with folks in a very corporate or traditional “scene” I find that first names or first and last names seem to be the norm. When I know I am working with older adults, however, I always use a Mr. or Mrs. before their names.
As you can tell, I am not an etiquette expert here—my choices and information are quite anecdotal and relate specifically to my type of business. I think it would be great to hear from some of you who operate different types of businesses. Do you use Mr., Mrs., and Mrs. when you address people? What about for yourself? Do you include the prefix with your own name when you are conducting business?
Also: What Do You Call Your Mother-in-Law?
Is it Okay for Kids to Call Parents By Their First Names?