In my last rant… I mean blog… I mean rant… I shared my frustration regarding airlines’ frequent flyer programs. Specifically the hassles involved with trying to redeem miles for an award seat on a flight that’s bound for a destination you actually have a desire to visit.
That blog didn’t offer much in the way of helpful tips so I hope to redeem myself in this one. In fairness to the airlines there are ways you can use your miles before they expire provided you don’t mind reading the fine print and following stringent rules that came about when carriers diversified their programs by selling miles and cutting deals with credit card companies, rental car agencies, hotels and other corporate partners.
For example, in addition to being a United Airlines Mileage Plus member, I am also enrolled in American Airlines AAdvantage program. American was the first carrier to introduce a frequent flyer program and company officials claim that since its inception in 1981 members have been able to redeem miles for travel to their desired destinations over 90 percent of the time.
I will admit that I have redeemed miles to travel to Hawaii on American in the past. However, rarely have I been able to do so on any of my preferred departure dates. Of course, I have a few factors working against me. First, I’m trying to get to Hawaii (a highly desirable destination) and I’m trying to get multiple award seats on the same plane (which is next impossible to do if you don’t book at the exact moment the seats become available).
So, what can you do to boost your odds to secure an award seat?
I have had more success when I bypass the airlines’ website booking section and actually speak with a reservation agent. Use the 800 number and talk to a human being—it’s so much easier. Also, I must commend American Airlines in particular as I have always worked with incredibly helpful reservation agents whose creative booking techniques have gotten me on the flights that I requested.
Another tip: fly mid-week when the seat inventory is greater.
Also, when redeeming my frequent flyer miles I typically have to fly out of an alternative airport near my home—be prepared to do so if you can’t be flexible with your travel dates.
Another option if you are trying to use miles before they expire is to redeem them for non-flying rewards such as travel related merchandise, hotel rooms, free dinners at upscale restaurants, or plasma TVs.
Also, instead of enrolling in multiple frequent flyer programs consider focusing on one or two programs and earn elite status there. Accumulating miles in multiple accounts makes it tough to stockpile enough miles to earn elite flyer status.
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